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Returns & Exchanges

RETURNS + EXCHANGES

We love having happy customers and want your online shopping experience with Beach Babies Boutique to be an enjoyable one, so we understand at times you may need to exchange or return your item/s to us.

In either case please email us at hello@beachbabies.co.nz



RETURNS:

You may return your item/s for full refund or store credit.

You will need to return the item within 14 days of dispatch (in original condition, with tags attached, unworn + unwashed).

We recommend you use a traceable return service. We are not responsible if your return does not reach us.

Note that refunds or store credit will be less the original shipping cost, if applicable to your order.

EXCHANGE:

If you wish to exchange an item for any reason please check our stock online and contact us with the new item you want to swap it for.

You will need to return the item within 14 days of dispatch (in original condition, with tags attached, unworn + unwashed), along with a self-addressed courier bag or $5 for the additional shipping.

We recommend you use a traceable return service. We are not responsible if your return does not reach us.

CAN I RETURN / EXCHANGE ITEMS PAID FOR USING 'LAYBUY'?

Yes, you can, granted the meet the same terms as above.

Note:  Return shipping costs are at the expense of the customer.